GM vendor brief · Prepared by The Cooperative Agency

Harris Porsche

Brian Harris Automotive Group
Single-store systems brief · Harris Porsche · updated Sep 29, 2026

Prepared for

Adam Terrebonne
What’s live now
Vin is the CRM. Kayleigh (VCA) is the Vin text/email AI BDC. Podium still owns reviews, website chat, and after-hours until go-dark. Daily calling and lead handling are on Acquire Desk and GM Weekly — not this page.
Harris Porsche · 12326 Airline Hwy · (225) 372-3825 · service text (225) 475-3174
VCA Kayleigh Podium until go-dark Costs mostly not on file

Operating stack

Status over spend. Only dollars already on file are shown.

WhatWhoStatusCall
CRM
Leads, follow-up, pipeline
VinSolutions Live
AI BDC (text / email)
Kayleigh inside Vin. EBR on · appointments on · disengage-on-human off. After-hours VCA stays off until Podium goes dark.
VinSolutions VCA Kayleigh
Reviews · website chat · after-hours
Podium until cutover. AI BDC line on file: $1,100/mo. VCA does not replace reviews or site chat.
Podium Until go-dark
Website
Porsche OEM platform · harris.porsche.com
Porsche Cars N.A. Live
Inventory / pricing
Trade appraisals, market, pricing
vAuto Live
Vehicle history
CARFAX reports, One-Owner, service history
CARFAX Live
Listings
Autotrader / Kelley Blue Book
Autotrader / KBB Live
Google Ads & Meta
J&L managed. Aug 11 service options recap — nothing locked.
J&L Marketing Active · options open
DMS
Inventory, accounting, service ops
CDK Global On file · no rep Rep not on this brief
Social / content / magazine
PostEngine, The Driver’s Cut, this operator home
The Cooperative Agency Live

Known cost

Podium AI BDC (incumbent line)$1,100 / mo
Everything elseNot on this brief

VCA was quoted $700/mo MTM on the Jul 28 demo. Do not treat that as a live invoice until Cox bills it.

If something breaks

Text Lance first — (225) 276-5682. Do not email. Backup vendor lines only if Lance is unreachable.

IssueBackup
Website downCody Vander Veen — cody.vanderveen@porsche.us
CRM or Kayleigh / VCARoyce Lee — (309) 997-8009
Reviews / website chat / after-hours (Podium)Tyler Barnes — (385) 485-6773
Inventory pricingDwayne Hearl — (813) 215-3632
Autotrader listingsJosh Gwin — (225) 954-1627

Recent notes

DateTopicWhy it still matters
Oct 19, 2026 Vin AI — quiet hours 11 p.m.–8 a.m. Summary →
Kayleigh outbound texts dark overnight; resumes 8:00 a.m. Draft GM note on the page — not sent.
Aug 11, 2026 J&L — Service Marketing Summary →
Display/Demand Gen swap, Meta MY 3+ / Polk, Service Clinic $3,690. Options only — nothing locked.
Jul 28, 2026 VinSolutions VCA demo Summary →
Text/email AI BDC inside Vin. Not reviews or website chat. Podium AI BDC $1,100 · VCA $700 MTM stated.
Jun 25, 2026 Website & lead ops Summary →
UX defaults, mystery-shop delivery, lead-handling practices.

Archive

Older working sessions — keep for reference, not the morning read.

DateTopic
Apr 22, 2026 AutoHub demo — vehicle acquisition
Panamera / 911 targeting. Not a live product on this rooftop.
Apr 2, 2026 Parts & merchandise strategy
Apr 1, 2026 J&L kick-off

Meeting Notes

DateTopicSummary
Nov 10, 2026 Taycan 4S — $15k off ↗ One 2026 4S · ~$76.9k → $63.5k · Daisy specials note.
Nov 10, 2026 VIP loyalty list + outreach ↗ 4+ multi-buyers · CDK manual match · exclusive VIP event idea.
Nov 9, 2026 Auto Cartel — inventory photo workflow ↗ Austin / 2 BR shooters · HomeNet · vs local Audi shooter · email collab follow-up.