Meeting summary · Prepared by The Cooperative Agency

Brian Harris BMW — AutoHub

Baton Rouge, Louisiana · Brian Harris Automotive Group
April 22, 2026
Lance Faucheux, Becky Squyres (AutoHub)
AutoHub Service Drive Acquisition

What AutoHub Does

AutoHub is an automated vehicle acquisition platform that turns your service drive into a used car sourcing engine. Instead of relying solely on auctions or trade-ins, the system proactively engages customers already in your service bay — people who already trust your dealership — to evaluate and potentially acquire their vehicles.

Within 5–7 minutes of a customer checking in for service, AutoHub sends a text message offering a no-obligation vehicle valuation. The customer can respond right from their phone, and the system handles the rest: automated pricing, appointment scheduling, and handoff to your acquisitions team.

Product Features & Pricing

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PricingService Drive Acquisition: $1,125–$1,395/store/mo. Online trade-in tool add-on: +$299/mo. Group pricing (8+ stores): $995/store/mo.
🤖
AI CopilotAutomated text outreach to service customers within 5–7 minutes of check-in. Handles responses, answers questions, and books appraisal appointments 24/7.
📊
Pricing EngineUses KBB, MMR, and open market listing data to generate competitive valuations. Includes OBD in-store appraisal device for condition verification.
🔗
IntegrationPushes leads directly to vAuto and your CRM. No manual data entry. Works with CDK, Reynolds, VinSolutions, and most major DMS/CRM platforms.
🛡️
Guardrails & BlacklistsSet rules to exclude vehicles based on Carfax issues, mileage caps, specific models, age, or any criteria you define. Only acquire the vehicles you actually want.
🎯
Targeted Pricing RulesCreate custom pricing strategies by model, condition, or market segment. Pay more for high-demand units, less for common inventory.

Performance Metrics

📱
Opt-In Rate~20% of service customers engage with the valuation offer.
🚗
Lead-to-Purchase~7% of engaged customers result in a vehicle acquisition.
🏆
Case Study — Porsche MarinPaid for 6 months of service in their first month using AutoHub. ROI is immediate and measurable.

What This Means for Brian Harris BMW

Brian Harris BMW already has AMP (VinSolutions) doing light service-drive outreach manually. AutoHub would automate and scale this significantly — replacing manual campaigns with AI-driven, 24/7 outreach that never misses a service customer.

The key question is whether AMP is delivering enough volume. If AMP campaigns are underperforming or require too much manual management, AutoHub represents a clear upgrade path. If AMP is already producing strong results, BHBMW may want to focus resources on BMW Jackson first.

Lance's Take

Good product, but lower priority than BMW Jackson since BHBMW already has AMP campaigns. Worth evaluating if AMP isn't delivering enough volume.

Next Step

TBD — evaluate against AMP performance first.