AutoHub is an automated vehicle acquisition platform that turns your service drive into a used car sourcing engine. Instead of relying solely on auctions or trade-ins, the system proactively engages customers already in your service bay — people who already trust your dealership — to evaluate and potentially acquire their vehicles.
Within 5–7 minutes of a customer checking in for service, AutoHub sends a text message offering a no-obligation vehicle valuation. The customer can respond right from their phone, and the system handles the rest: automated pricing, appointment scheduling, and handoff to your acquisitions team.
Used car acquisition is a major pain point at BMW of Jackson — the store can't buy affordably at auctions. AutoHub texts service drive customers within 5–7 minutes of check-in, offering a vehicle valuation. With a ~20% opt-in rate and ~7% lead-to-purchase rate, the system creates a steady pipeline of affordable used inventory directly from customers who already trust the dealership.
BMW Jackson's service drive volume supports meaningful acquisition numbers. Even at conservative estimates, 2-3 additional used units per month from AutoHub would represent significant margin improvement over auction buys.