dealers · 2026-10-19 · 14m34s
Vin AI quiet hours 11p–8a · ABR appt wording · GM note
Vin AI quiet hours — locked + Ada note done
Locked
- 11:00 p.m.–8:00 a.m. Heidi / Chloe / Kayleigh. Gaige on.
- ABR: no specific appt times; tomorrow + morning or afternoon.
Ada WO (done)
- https://thecooperativeagency.github.io/vendor-briefs/meeting-notes/brian-harris-ag-2026-10-19-vca-quiet-hours.html
- Three GM drafts ready — not sent. Say go to send from lance@.
0:00
Quiet hours
11p–8a all three stores
0:00
ABR wording
No specific times; tomorrow + morning/afternoon
0:00
Ada WO
Comprehensive note + individual GM emails
0:00
Hey, what's going on,
0:00
Man? All right. Okay. We got a setting inside of the AI settings that allows us.
0:39
Yeah , That's. I was just talking about kind of like the nuance of this. Like, if a customer submits a lead at 4: 00 a. m., I don't mind texting them back. You know, but then it's like apparently there's just some cold texting happening after hours, which is weird. Okay.
1:00
Okay. Okay. With the after hours.
1:16
Yeah. Yeah. We'll get back to you in the morning. And then at that time, would Vanessa then start texting in the morning? Is that how it's set up?
1:33
Okay.
1:35
Okay. God. Oh.
1:57
Yeah. Yes. Okay. So quiet hours would be like what? Like let's say have it go dark at like eleven, and then wake back up at like six thirty or something. I don't know. You know. Yeah, six. That makes perfect sense.
2:20
Atkins, right here, twenty - seven BT zero nine zero, please.
2:34
And then let's get them to cash that. Thank you. Then bring that back to me.
2:39
Thank you. Yeah. Well, then this setting you're talking about is perfect. We can set it up for all three stores and do it from, I'd say, quiet hours from eleven to seven.
2:55
Okay.
3:02
Okay. So.
3:19
Let's do it. Let's turn it on. I like it, but I think I'm thinking eleven to eight. Yeah, yeah, because eight o'clock is not too early. People are up. Seven might be a little too early for a text. But eight o'clock is probably perfect, and at least that get that's a it kind of gives us a jump, an hour before open. So she might actually set some appointments real quick. Oh yeah, awesome man, appreciate it. Yeah, there's so many things.
3:59
Bouncing back and forth between all the dealerships, like one of the things with Audi that I just went in and I put it in the like the instructions. It's the stupidest thing. They said we don't like it asking for specific times when it's trying to set an appointment, and so I said okay, what do you want? And anyway, they said just ask it if it could come in tomorrow. So I found a middle place, which is how I used to my my old WordTrack was. Would you like to come in tomorrow? I'd love for you to come in tomorrow. Can you? Would you rather the morning or the afternoon? So I I loaded that into the instructions today. So I guess that's the right place to put it.
4:40
That's what I was going to ask you. Yeah.
4:58
So one of the one of the development guys was reading some of these instructions, and he said the one thing that jumps out to me is your instructions say yes inappropriate or yes no point becomes appropriate. It doesn't help. The product team has told us your instructions are not conditional statements. Correct.
5:31
Yeah, I can look at my verbiage, but I think I said refrain from offering specific appointment times, and then I did an I E. I said I E. Would you love? We would you like to come in tomorrow? Does morning or afternoon work best for you? I think that's my specific instructions. But yeah, yeah, we're all figuring it out as we go, right?
6:02
So Let me give you let me give you this little bit. This is an interesting tidbit. Take it and use it as as you see fit. I just so a while back, I guess it's two three weeks ago, the actual team at SpaceX AI Grokbot team did a 24 hour live build of of an app and sold it, like the, This is a legitimate thing that's on YouTube. You can go watch it and learn from it. One of their pieces they did is so an API is what you need. An API and or MCP is what you need for your AI to be able to like fully and successfully interface with something, right? So like I have Pipeboard, which is an MCP that lets my AIs fully operate Meta and Google's Ad Spaces. So now if if for example like Motive, the website platform.
6:57
And Vin, if they had a full MCP or API that let AIs interface with them fully, I could just tell my AI, "Hey, I need to go set up a new client advisor for Audi Baton Rouge," and it would just go do it. But they don't have those open space AIs right now. Like Motive doesn't even have one. But in that presentation, the reason I brought up the presentation by Grok, they said, "Hey, Grokbot." I'm about to operate this website. I don't want you using browser use to watch what I'm doing. I want you to watch the back end code as it happens. So what you're doing is you're actually teaching your Grokbot to build its own AI API. So this weekend, I had Grokbot fully map and teach itself and build its own API for the Motive admin panel for the back end of Motive. So.
7:54
What that means is, I can say, "Hey, I need a fucking group of SEO pages." I told my Grokbot this morning at 9 a.m. I said, "Hey, I need a group of SEO pages. It's going to be a mini site. It's called. They're going to call it a buyer's guide. Should I lease? Should I finance? What product should I buy in the back end? Right." So it built a full mini site and deployed it inside of Motive for me in about 30 minutes. So on the same day that I taught it how to operate Motive, I taught it how to operate Vin Solutions.
8:24
So, you can legitimately go sign up for Grokbot, unless you already have, for seventeen fucking dollars a month, and teach it how to fully operate Vin Solutions. I haven't fully vetted it and tested it yet, but, you know, I I don't know if you if y'all even have an internal tool to do that yet.
8:48
Yeah. Yeah, all of them. Yep. Oh yeah. Yes. Yeah. So we're.
8:57
Learning, changing things, and a lot of that, like, I can't actually, I don't even know timeframes, but I can tell you that like the big push for a lot of the AI integration things here. Our products and AI is obviously a goal to be done by NADA. Yes. Everything's going to bring something AI -.
9:30
Related. Is NADA?
9:34
Yeah, that sounds right.
9:36
Yeah.
9:36
It's like trying to be in the middle of Q1. Yep. February or early March NADA. Yeah. Yeah, February 17th to the 20th. So, they're. We're trying to get obviously so that full path was part of that. Just obviously, like as you've seen, or you know, with the full path stuff in the past, that that's a big thing for us right now. So I I will take that over to the development team. Sure, there's something workable. Yeah, and nice to all.
10:09
These things because it's if you fully integrate, you know, if you can fully integrate these things, man, it you know, it gets ridiculously powerful.
10:22
Yeah, that whole customer dashboard. Yeah. Yep. Yep.
10:51
Are in the market for this type of vehicle, and you know, full pass AI will pull that for you in about 10 seconds. You know, so it's trying to bring tools like that into the CI, you know, find me every active lead with a 2026 En300. You know what I mean? So I can call all those people and just give you a very targeted, centralize our job as users. Like we don't want it to make the phone call for us, but to your point, right? It almost just centralizes it for us. Yep. And that's already slowly starting to take place in Vin Solutions, and it's coming full speed. Like Vin Solutions has the tools now of appraising a car, and you can see common problems. Just click a button, and it tells you the top three biggest to look for. It tells you where to go look on the car. This is what's going on. It's a drive slow between 20 and 30 miles. Yep.
12:02
Yeah . Yeah. What it is is more things present themselves as these things get smarter, you know. So, like a month ago, I tried teaching it how to operate the Motive site, and it just it fell on its face. You know, it just was cumbersome. It didn't work. So anyway, yeah. But dude, the the uses for you, it's like. Man, if you got it taught really well at how to operate inside of that, it's literally you open your phone and send a text, and then fucking changes get made and people inside of customers' Vin Solutions dashboards. It's fucking crazy.
12:35
So anyway. Copilot. Not horrible.
13:21
So we're slowly getting to that first milestone. Yes, for sure. All right, dude. Yep.
13:50
Got it. Yeah, I'll make a note, and I'll let everybody know we did it.
13:54
Set up eleven to eight.
13:56
Eleven to eight. Got it. Awesome, man. Appreciate you. No problem. All right, Gage, take it easy. Bye. Hey Ada, let's make a really nice, comprehensive note of this last conversation. Of this conversation, we changed some settings for the three dealerships. I want to just make a note so I can send out a little email. An individual email to each GM, each management team at each store, let them know we made those changes just to make Vin's AI a little better, a little smarter.