dealers · 2026-11-09 · 22m09s
ABR · Chloe per-lead control + on-order status (Nov 9)
ABR · Chloe lead controls · Nov 9
- One lead (Truett Miley — Valari 1–2 yr out): Chloe off without marking lost.
- Wish: per-lead Chloe toggle; stop auto-lost; on order / sold pending delivery.
- Lance investigating; ABR first then other rooftops. Texted Gaige.
0:05
Per-lead Chloe off
Long-lead order — don’t mark lost; don’t spam.
9:13
On-order status
Sold pending delivery should kill VCA.
19:04
Gaige check
Does on-order deactivate VCA?
0:00
Hey, my bad, dude. I had a customer walk up right when you were calling me. What's happening?
0:05
Can I remove Chloe from literally just one person?
0:11
Because like, I have a customer that ordered a new Valari, and it won't get here for a year or two.
0:18
You know what I mean?
0:19
But I don't want to mark the lead lost, and I don't want to have to turn it off every.
0:30
This is perfect lead to fucking to try this on, but give me the.
0:40
His name is Truett Miley,
0:43
T R U,
0:44
E T T Miley, like Miley Cyrus. Got it. Oh, one oh nine oh eight three.
0:55
And if you can't do it, let me know. I'll just mark the lead lost so it doesn't bother him.
0:59
But no, I don't think we need to do that. I think I'm just trying to make sure I have the right lead because you get he's in here three times.
1:09
Sweet, he's submitted a whole bunch of leads in the past.
1:13
There's only one that should be active.
1:15
Yeah, there is. It's just a bunch of old junk.
1:18
Yeah. All right, sweet. So let's see. We should be able to do.
1:25
You got him paused right now, right?
1:27
Yeah, I haven't paused for thirty days.
1:29
Leaving paused, and I'm going to go in.
1:31
I'm going to build, basically, have it rigged where when it's marked.
1:38
So, are you able to click?
1:41
Do you not normally have a a damn thing, a status you could put someone in when they have a customer when they have an order?
1:48
Um, no. I I mark all of my people whether it's an order car they're coming in next week or, you know, they said they wanted a car they want me to call them in 60 days. I put it in the notes and I mark them hot,
2:01
And then if it's more than a month out, I mark the past creation thing the cold. Right. But I check my fucking hot list every day.
2:09
So if I could change anything about the system, it would be the capability to just turn Chloe on or off,
2:16
And it would be,
2:17
Uh. The capability to prevent the system from marking my leads lost automatically, because it'll do that. There'll be customers that I'll like fucking lose track of because like they told me,
2:29
Hey, I'm in the market.
2:31
Like ninety day or one hundred twenty day auto. That's on auto.
2:34
Yeah. If there's a way to turn that shit off too, that would be ideal. I'm sorry to trouble you with this. I'm just trying to figure out.
2:39
Let me go. Let me go get this figured out, and and I'll let you know what I figure out because I want you to be able to use the status. I'm gonna do like a you know on order status, which is just a common sense thing.
2:50
Oh, dude, if you can do an order status, like, but not the yeah an order status that has no closing and it prevents the lead from being blocked or like or sold not delivered,
3:02
Right? Like sold not delivered.
3:04
Yeah. Well, I can't mark things sold either, but I gotta.
3:07
So it's a whole new status where you can just you choose it, and if you say sold not delivered, it just means hey, this customer's got a car in order. I took a deposit. It's like whatever.
3:16
Yeah. You know, sold, waiting on delivery or whatever the fuck.
3:20
Yes. All right, sweet. Thank you, man. Thank you. Bye. Bye.
5:56
Radio.
6:04
Radio.
8:10
I like that baby.
8:15
It's a young man's shit.
8:58
All right. Let's look at this. I had a call from Jack. You'll probably see the note in a little while.
9:04
I want to see if we can,
9:08
Inside of Vint Solutions, this starts with Audi Baton Rouge, but then I want to put it in all the other dealerships.
9:13
We need to be able to put a customer in a status such as sold on order, sold pending delivery,
9:23
Something like that. That basically turns off VCA. So we don't have the AI BDC agent in there trying to respond to people and text people, while they already have their cars sold. We just haven't delivered them yet, so they're not fully marked sold yet.
17:33
Does this status on order turn off VCA? That's the question, I guess.
18:05
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18:13
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18:17
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18:18
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18:30
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18:35
Question is just does this turn off VCA?
19:04
I already texted Gage, so we'll wait and see what he says.
19:47
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22:07
Hey, what's up, man? How are you?