dealers · 2026-09-22 · 44m10s
09-22 HP Acquire demo — sales lead generation tool
This conversation documents the demonstration of a new sales lead generation tool called "Acquire," developed by Lance. He explains its features, intended workflow for sales managers, and potential for future customization based on user feedback.
Introduction and Core Functionality of the "Acquire" Tool
Lance introduces "Acquire," a custom-built software tool designed to streamline lead generation for sales managers. Its primary function is to aggregate and display data from three key sources: dealership service appointments, incoming web leads, and current vehicle inventory. The core concept is to provide managers with a consolidated view of customers visiting the service department, enabling them to proactively identify sales opportunities. Lance explained that the tool was built to be a simple, efficient alternative to existing systems like ViAuto, Ven, and the more expensive Mastermind, allowing a manager to quickly "hop in" and create leads. The interface features "copy buttons" for easy data transfer to the dealership's CRM (VinSolutions). A central feature is "Export to CRM," which lets a user select a service customer, assign a potential vehicle of interest using a "lot fit" prediction based on their current car, and push the information directly into the CRM as a new lead.
Technical Demonstration and Workflow Customization
Lance conducted a live demonstration of the "Acquire" tool, showcasing its direct integration with the dealership's VIN Solutions CRM. He explained that when a lead is created through the tool, it is automatically tagged with the source "acquire service," allowing for specific tracking and process automation. During a test, they successfully exported a service customer's information, creating an active lead in the CRM almost instantly. A key discussion point arose regarding lead assignment. While the tool allows a user to select a salesperson, it was determined that the system cannot currently force-assign a lead or override the CRM's established lead-routing rules, as it is not a native Cox product and lacks that level of authorization. Instead, it adheres to the default parameters, like a standard web lead. The group also considered an alternative workflow where individual salespeople could be given access to the tool, empowering them to "filter themselves" and proactively identify opportunities from the service drive, rather than relying solely on managers to assign leads.
Feature Requests and Future Development Roadmap
The team provided several key feature requests to enhance the "Acquire" tool's utility for the Porsche-specific environment. The most significant request was to import the dealership's entire customer file to enable deep searchability. This would allow a salesperson to, for example, search for all current owners of a specific model like the Panamera or 911 when a new model arrives. Another suggestion was to add a field on the main dashboard to display the original salesperson who sold the car to the service customer, facilitating a natural and informed follow-up. The group also discussed the need to digitize and integrate physical lead sheets provided by Porsche Financial Services (PFS). Lance affirmed his ability to implement these features rapidly and positioned the users as early adopters in a beta phase.
Data Sourcing and Integration Challenges
PCNA and PFS operate as distinct legal entities and do not share data due to privacy laws. Lease maturity and finance leads arrive on paper, not as digital files. Agreed workaround: store scans monthly physical PFS lead sheets and emails the PDF to Lance; Ada extracts and ingests.
Action Items
Lance / Coop
- Import complete customer file into Acquire for deep search
- Model-owner search (e.g. all Panamera / 911 owners)
- Add Service Advisor and original Salesperson fields on service appointment dashboard
- PFS scanned sheet ingest via Ada
- Salesman-facing UI refinements from HP beta feedback
HP
- Unstaple, scan, and email monthly PFS lead sheets to Lance
- Arrange Carrera GT photography
No device highlights on this take.
0:00
You want to be part of the group? Yeah. And look at that first one was actually insane. We had a dinner in. I knew there was a one mission star restaurant literally block and a half away. Oh, so you went? I went a couple people. We came with me, and I told them what it was. They didn't listen. They were like, " Not doing anything." And so they were there three hours.
0:22
And they were all like, " Didn't realize that's what it was." Yeah,
0:25
And you had like me and two other people were like, " This place is great." Yeah. So, ever since then, every time they like Fab says a Russian, everybody wants to go. Yeah. Well, I go if I need to. Yeah. But I'll hang out whatever because it's the last one. Yeah. So I just stuck around. I stopped getting with it to, you know, beer places. Nothing. Nothing crazy. And then uh, the last one, the.
0:58
Our quote unquote graduation, where we got our certificate. Yeah, it was at the Porsche Museum restaurant, Christophers restaurant.
1:05
That's cool. It's good. It's their own little restaurant.
1:11
It's their own restaurant. So it's kind of at the Porsche Museum. It's uh, yeah. They try to make it. It's cool though. They try to make it upscale, but it's like, yeah, for the size group and everything like that. You know, like. I did too. We had a we had a four a four course meal and you know.
1:27
For first one was a, soup. Okay, no problem. I like soup. I do like a soup. Absolutely, I like soup. I think the second one was like basically some whipped fat with a little food dye in it, and like a couple little things, but it was like it was whipped fat. Was it what color? What color was it?
1:54
Like a little orangey.
1:58
You know, carrots in it or something. That's probably something.
2:00
Yeah, that's what I'm saying.
2:01
They ripped it with carrot juice.
2:04
Something, anyway. And then main course, it's chicken. Just chicken. Yeah, nothing crazy. A little white sauce on it. Yeah, I think when you go through the area,
2:21
A lot of food is just it's just okay.
2:23
Yeah, that's what I'm saying.
2:29
You almost played it well. But oh, is it nice? Nice, not thrilling. Nice.
2:37
Yeah. That's fun. So I make it home to five, two, fifteen. Is.
2:54
That enough? But then I went home, took a shower, because in the fucking airport. Oh,
3:03
Dude, yeah, I gotta take a. And then freshen you up.
3:06
And then freshen you up. Yeah, so I get a cold shower when I'm done.
3:09
Yeah, now it's like three o'clock, and I'm trying to come back down, relax, and also I'm going to bed at five a. m. You know? Yeah, it takes you the whole weekend to recover.
3:18
Oh, dude, yeah, and then come back yesterday and be like, " They're right, I hate me for everything." Dude, fuck, can't right now. I guess I'm gonna fucking power through it, and then see. Like last night, I was in bed at nine thirty.
3:37
You got a full night. Yeah, I promise. I need another two. Well, you got to keep getting it. And shit. Yeah, so I guess this thing could be set up however you want to set it up. Okay. The way it's built originally is for a manager to like hop in it and go, hey, let's let's create a lead out of these three people coming in tomorrow. You know, so I mean, it's super simple. You go here tomorrow. Before I do again, as far as we want, right now I have it set to like the end of next month, basically. That service visits. I mean, we can actually go look because I honestly let's go look at all loaded days. Seriously, let's say it's a ten five. So it's what? Yeah, so.
4:22
This all the cool thing is, is I'm harvesting all this data from. Oh, yeah,
4:26
You don't want to go too far if you're looking at sports appointments.
4:28
No, the whole point is this week, really, right? It gets actually. Look, we can build it however we want because if you want to go further, it starts making sense. Like, let's say, and here's why it starts making sense because if you've got a, and you have to tell me, does Porsche give, Porsche give us like, Porsche, finance leads? Do you? Do they drop into the? Ben Solutions, or y'all just look at them online. Okay, so like for funny.
4:59
Like I hope that's.
5:00
Sketchy. So in here, so the reason this starts getting cool because this is BMWs is I can go BMW FS, all right, and then I can say let me see all loaded days. So these are all of my FS leads: lease, lease, loan, lease. Right, and they're coming in for service, so this is like gold for pre-inspections. Because instead of having to like track people down, you just there it is. So, but for you guys, the way I envision it is more like this. Okay, I got a twenty-two Cayman coming in, so I want to try to trade them out of it. Export to CRM.
5:48
Pick a lot fit car or don't pick a lot fit car. Just a new vehicle interest. Hit send. So this is gonna fuck a lot. Yes, this is fully operation. That's what's so fucking cool about it, dude. And actually, this would be the first test into y'all CRM.
6:03
Hey, hey, what you on? Oh man, just yeah, go through lead. Cool. Grab your counterpart and bring here.
6:11
Yeah. So I mean, here's the thing: if you wanted to just give this whole thing to them, just, Give it to them. Must have.
6:18
Must have different than the others.
6:19
No, for sure. Let them filter themselves, right? Southern.
6:22
California, 1780. No, I know.
6:26
They can. So y'all, you know, yeah, the the desk wouldn't even need to use this.
6:32
Yeah.
6:34
What's up? What's up, Snoop? We chill. I got it built to go.
6:39
Texas is working also. See y'all when I think of that picture.
6:43
It's uh.
6:46
It's called acquire. It shows, give you the background of the data that's into it. So all the data that's in this thing is, right now it's all of our service appointments, it's all of our leads, and it's all our inventory. That's right. Daryl dealt with one on me yesterday.
7:10
Go talk to Lance.
7:12
No, he called me. Hey man, you here? Loaded question. Yeah, I'm here. Okay, I'm gonna walk somebody over to you. And you can't trust him to filter, right? He walks me a salesperson over, try to sell me something. Dude drives me off the wall. Yeah. Well, the first thing I ask if it's someone selling me something is, do you have an appointment? So yeah, the first thing you asked this should be. He's like, Zara, what are you doing, dude?
7:44
She was hot, and he just was wanting to give her a bunch of lip service.
7:49
That's what it was.
7:53
No wait on him. Can somebody show you this real quick?
7:55
Oh, that was that. That was that Instagram person or whatever. Yeah, I saw her feed.
8:03
Yeah, like almost two grand to come every other month to take to give you twenty pieces of content a month.
8:13
Those pe those people actually do really good at like restaurants.
8:17
Yeah, it's not crazy. But the whole idea that she was only going to come every other month, I was like, man, that's kind of.
8:22
Yeah. Hmm. Yeah. Yeah. Oh yeah, yeah. It's a pink car. Oh. Oh, like a sport coat. Catch. Was he on a couch?
8:48
Dude,
8:54
Let me tell you something. Since we're gonna fill in a little bit of space with colors now, my brother - in - law, so my wife's brother - in - law, right? Yeah. Sister's cousin. Is the mom, pretty cool person, kind of young, you know, maybe like mid to early sixties. The other night, she was supposed to go to a party in her hometown in Youngstown. She didn't show up. So everybody calls her son. Her son calls her. She's like, I don't know where I am. She's driving around. She drove to a different city. She drove to Morgantown, Morgantown or whatever, Morgantown, Morgantown. Yeah. Well, then she she drove to New Orleans, and then her phone cut off. They found her, and they're like, Holy shit! She didn't know anything. She's got like advanced Alzheimer's, out of nowhere. Like she couldn't.
9:48
Jog, they asked him to jog. Claps, he jogs.
9:50
What is this? Does a dude just?
9:56
They got a camera right there. Don't you do it? So, yeah, brought you. My brother and mom's been like scared shitless or whatever. They're running all kind of tests on her and blah blah blah. We're all like, damn, this sucks. Turns out it's this thing called Wernicke's, and it's from like a.
10:18
Vitamin—it's some sort of deficiency from drinking too much, and it's acute. And like they're giving her some medicine, and like I guess she's clearing up. But she didn't know her man' kid's name. Is there is there back again? Oh yeah, well her her husband passed away, and she just she drinks a lot. I was feeling sponsorships.
10:50
Yes,
10:50
A warning. Hmm? That's a yeah, it's a warning. Solicitor's not wanted. Okay, so we got to get a. Oh, those orders are on a run right now. Okay, so those orders are on the run. Both my orders are on a run.
11:12
We got it.
11:13
Bro, that was way funnier. It was like an episode of a movie for a second. They're on the run. I was like, what? Here we.
11:18
Go.
11:19
Here we go. All right, this thing it it it ingests service appointments, web leads, and in our inventory. It came out of desk managers saying, " Hey, I want. I wish I could see like all of them coming in for service, and then like overlay in people that either don't have leads or do have leads, look at the cars they have. And the thing is, a lot of this stuff is available like in ViAuto, in Ven, in different places, but it's not. It's not really aggregated here. Unless you have like a mastermind, mastermind is how much? How much is mastermind right now? Six ring, five ring. Mastermind? That that must not have all the like mail pieces and shit. No, that's not the mail. Yeah. So yeah, at one point it was five ring. But anyway,
12:08
Five mailers and all.
12:09
Yeah. So what this does is essentially just lets you see all your service appointments. That's what they are. Starting. Let's see. I'll do. Let's go this week, right? For some, we told me yesterday.
12:24
Is this our? No. Is this? Is he live? This is Y'all's version.
12:28
Oh, so we have those right now? Yeah, this was. I built it. I just built this. I built it last week. Then I finalized Y'all's version last night. Um, it's built to kind of make things a lot of things easy. You need a like a copy of End Solutions up on one window, up next to this. I built copy buttons, so if you want to go, let me see what's up with Chris Ritchie. Copy, stick it into Ben. Like, what's the story? What's his issues? You know, when did he buy it? That kind of crap. Export to CRM, so you can immediately just hit export to CRM. So, let me so appointment name, emails if we have it, phone numbers, what they're in now, and then of course lot fit. So lot fit is just it's going to guess what the customer might want as their next view. So if I do export to CRM.
13:15
We can use lot fit.
13:16
I would say all you do is use an alike car,
13:19
Right? So, it's actually it's y'all's inventory is funny because right now you have a lot of cars that you don't have matches for. So if someone is in a Cayman, I can't just do a model, right? Right. So it's doing it's doing some learning in the back end, like where it's going. Okay, they have a Cayman, they probably want it, etc., etc. That kind of thing. All right. But export to CRM. Best fit clicks into CRM and it's going to literally just go straight into the LCR as well.
13:50
So if you click a lead, then like so,
13:53
These are all just service right now.
13:55
Correct. So like, but if you click one, call expert to CRM, and it's like a customer as well or such,
14:02
What it's saying. It should say so when these fall in, they're going to follow the normal lead parameters. So if it's your customer, it should be in your name when it flops. When it flops in, it should be. Do you have one you want to try real quick? Like, do we want to try one now? Let's see. So, for example,
14:19
James Hill, did you something? Yeah. Is there a way to add another box to this? And well, that's the cool thing.
14:29
I can kind of just do however we want. I can build it to kind of match whatever we need. Right now, I have this set up. So you can choose who you want to give it to.
14:40
Oh yeah, that's the guy with the dog yesterday. I was thinking of Paul, whatever.
14:46
The Chips who you want to give it to. I'm not 100% on if it's working perfectly yet. It's one of those things that's like this is literally an app that's a week old, so like you're you're you're getting to see it kind of as I build it. Um, I need input on. You get exactly. It's pretty fucking cool.
15:03
So the other would be cool is if like where it automatically assigns this already to me. Like James Hill is in my name and yeah. Well, let's do this. You have you have VIN open.
15:15
Right now. Watch. Let's do this. Sorry, sorry to bother you on this one. I'm listening to this thing, but apparently we have a quote a bird's head by the front door. It's going to see if that one. So it doesn't tell. One of the orders, I guess.
15:31
So let's use it as a tester. We're to CRM. What do you want to assign to him as the car of interest? Doesn't really matter. Yeah. So let's let's see if he wants that. Right. So send the CRM. I'm leaving it unassigned, just as a test. We'll send send the CRM. It is oddly fast. Noticed. Yesterday it was when I was testing Audis. Yeah. So now you have an active lead for James Hill. The other cool thing is I haven't built where each one of these.
16:06
So you got, you could also like, let's say there's a there's a lead in the system, and you want to create a new a new occurrence of it. I wouldn't recommend it, but I could have this thing set up so depending on what you push through, it's going to treat it differently. So each one of these has acquire service as the source. So now the neat thing is we build VCA Yaws Kaylee, which is inside of VEN now.
16:32
We build that to treat these acquire services differently.
16:35
So like right now.
16:36
Can you close that and try to put it inside Seth and see.
16:39
That? Oh,
16:42
What you mean? Like do exactly what we did, but assign it to Seth.
16:46
Oh, like if I assign it to Seth in here? Yeah. I don't think I tried it. What's? I don't think it works.
16:52
Programs issue.
16:53
It's not gonna. Yeah, I don't. So. If you're doing this,
16:56
That shit, that's not gonna.
16:57
Yeah, I don't think it's gonna. I don't have it built to override. Well, I don't have it built to override.
17:05
You can just do a duplicate. I don't think it'll override it though, because some of this is.
17:10
I don't think it's going to either because it's not a Cox product. It's not going to allow you. Well,
17:13
That won't matter. It depends on if I if I build the code correctly.
17:17
If you're assigning stuff, then yours. Don't you need authorization from Cox to have it put in theirs? What's your name? Like no, so the the way these leads you can't adjust something in a third party's to adjust. It's not going to connect directly like that. Where it'll whatever we do with this, we'll assign on this. That's what I'm saying.
17:39
That's well, it's not. So look, see this file right here, the ADF file. I can I can write the script so that it does. Look, all this crap. This is crap that my robot reads and I don't. Right. So, essentially, we could build that feature however you want. I could have it reassigned.
17:58
Well, that's what I'm saying. I didn't.
17:59
I don't think you would want to.
18:00
I guess what I'm saying is I didn't think Cox would allow that.
18:03
Don't allow it. Yeah, because there's a feature in there to let you do that. Let you like force assign it to somebody. I think because we've had people do.
18:11
It. Oh shit! I mean, I wouldn't want it to. That's definitely a complication. Force somebody out.
18:19
I think you just leave it like it is.
18:21
Like just go to where it goes to. Yeah.
18:23
Um, it's gonna fall in like a web lead. So it's gonna fall in and just adhere to the rules that are already in existence.
18:31
So you think that this program's like main goal is to identify like service leads for the day, type of thing?
18:41
Yeah, like you can. What I how so it was built originally because desk manager actually asked me to build it, and they said I want to be able to see all my service yeah service appointments and then like generate basically service leads for my salespeople. And so you do this, just export, export, export. Hey, doofus, you got somebody coming in. Tuesday. Set yourself up so you can hang out with him a minute. How are you? What's going on? Can I show you the car? Like I know your own business,
19:05
But I don't think you can comfortably do this. Oh yeah, in the car recliner. Check yourself. Look, man. Well, that was in twenty eighteen. You probably do what's always worked. Well, you established precedence, so you've allowed it to.
19:20
Happen. What about a different workflow? Because this — that's what I'm saying.
19:26
This, because he said, " Was what about salespeople looking at it?" I was like, " Well, that's a different thing. We can do that. It's built originally for the managers to use it." Yeah,
19:34
No, but there's a little bit of there's a little bit of crossover with Mastermind, yeah, right. No, Mastermind will send us like an email, one hundred percent. I guess we're you know we're getting that backup soon. But I guess what Mastermind does that I really like is we just got a new 911. And if I want to go in and search all of my previous customers by who currently has 911s that kind of needs a good one, like they kind of like funnel all that.
20:04
Yeah, well, that's easy too. We can do that. Yeah, that's all that is is a customer file. So I would export the customer file into this system, and then because right here,
20:15
And I guess they they tell you like the shopping or whatever like that too.
20:19
Kind of what you can look at too. Well, here's the thing about. So the reason, for example, that we got rid of Batch Model like at BMW years ago was, it was just super redundant, right? Yes. Like to who's shopping? That's in vet. Like that's part of your your buyer intelligence. It's and it's deep. It's like in every single possible place that they're shopping for a car, you can see if they're shopping for a car. Like auto industry on their website.
20:43
I do have right now. Like going to search through. Like, hey, I got Panameras, and I want to search all of my current Panamera leases. Yeah. See what each one's paying. See if they have equity. You know what I mean? Like to kind of like, not have to go into Jeffrey's office and spend twenty five minutes seeing if it's a decent lead.
21:05
Like I could kind of do it like two five minutes. I hear you. If you motherfuckers would have just put notes in the goddamn system, would have thought y'all were using it. Look, I'm not.
21:14
I'm not trying to say you know whatever. Like I did use it every day, and I. That's a good tool. You know. But and this is a a thing. I honestly think this is more accurate. Is a public access is like a you might want to do this instead of that, or is this like a look? Hey, this is something I got, or whatever. I'm just trying to hit.
21:36
This is this is something that I'm building and I'm going to sell. Yeah, I won't. I'm not going to sell it to y'all. I'm just going to give it to these three stores.
21:42
Be like the guinea pigs or whatever.
21:45
Yeah. Well, also, it needs to become your fucking app.
21:48
They're called early adopters,
21:49
Right? So it's not like. Here's the app because I can't tell you how many times I've been given an app to use, and I call up the dorks and I'm like, "Hey man, why don't I have this feature? Why don't I have that feature? Why don't I have this feature?" Oh, we'll turn that into development, and you'll get it in fucking like five years. This is like, you're telling me this. What you're telling me? I wish I could just go and say, "You own all my people that own a Panamera." I can add that probably by, yeah, probably by this afternoon. Yeah, I mean,
22:17
For like for this store,
22:18
And I don't know if that's as big of a thing. No store, no, it is because they've already asked me for a few different things. Then all that all it requires is the customer export, and that's just a big file out of here. It's essentially just the customer, all the customers, what they own, when they bought it, how they bought it. You know, did they leave it? You know, so if I dump that in here, then you've got complete like deep, deep searchability.
22:42
Into like if it includes their. Should it should build the note so like the current deal.
22:48
Info and then because that's in VIN right like if you go find it you can see.
22:53
VIN.
22:54
Yes yeah so next question but you're not able like search like next question would be as you were talking about looking at desk leads well that's when I get a I get a piece of paper can I come in manually or.
23:06
No we won't manually do it that's that's very nineties. If you get a piece of paper, we just take a picture of it and show it to my agent, and she adds it. For real, you don't get it as a CSV file or anything. Oh, it's like like a spreadsheet. Nope. Like, where's your latest one? So I have a very much a not normal AI agent.
23:34
Yeah, and unfortunately, I have to go through and see. Yeah, dude. You would.
23:40
You would literally un staple this, scan it, and then just email it.
23:45
And then Dennis.
23:46
And then it'll be right in there.
23:47
Or save the file and then.
23:49
Yeah, where is this? Or just hand it to you. That's from like they mailed it when she comes over. So she never gives you this as a digital file. Can un staple this real quick? I got I got something.
24:11
What? I don't fucking do with that kind of shit. All I got. This is your FS leads, though, dude. That's why I told that Santa Shump that I don't do telegrams. So I don't need this first page. If we don't do telegrams, what is that about?
24:27
When I filled it, I did the chopping and sent the email. I was like, no, I didn't email. I didn't do a telegram. I didn't send a carrier pigeon. Fact.
24:40
You still have effects. No, the worst part is like half sleep. These half sleep at this moment. He thinks it's a podium rap and it's not a fucking regional rap. And I'm sitting here performing like T-ball like. Yeah. I threw like two T-balls up to him. Like, dude, the fire was already lit. So like you know, hey, like like pick up one and he's just like, you fucking popping floors. I was already. I was already. And we're just like I'm like oh my god, and then that's like I was thinking more like a basic question. Then he kind of like started kind of. I was like,
25:19
Look, but here's the thing, we used to have a guy who'd come in with a Rolex and like a nice suit. This guy had black. Yeah, he had like a like a black jacket and blue pants. Yeah, he's just like me. He pulled the jacket out the trunk of his car. Bruh.
25:42
How am I supposed to know he works for Porsche.
25:44
That is kind of funny, right? You didn't even look the part.
25:48
Looked like you worked for Porsche with two.
25:49
Other. You say my guy? You you lost? You look like you belong at the Chevrolet store.
25:58
What? You have a major pickup truck here? Sure. Huh? Perfect. Bro.
26:06
I pay that way to North Carlsbad, or I'd throw in the dumpster.
26:12
Oh, where's the darned mugger? Where's the darned?
26:17
The gnomes. I thought they were behind the gnomes. The gnomes. I didn't even get all the coffee filter and just pick him up.
26:22
Don went in. I'm gonna be honest with you. This shit. This place. Just right. One, two, three, four.
26:41
One, five, six, seven, eight. Okay.
27:12
What are the highlights? Hmm. Your highlights in here. What are they? Oh,
27:18
It's test blue. Is there a color coded right now? Yep.
27:22
Whose customer is running the board? Uh, that is color color. That is test color.
27:33
Got it. And then the yellow is. The other ones are orphans,
27:38
Basically. Whatever Chris is, or yeah, so Wolfenhorst. Goddamn. Do do do do.
28:03
Saber, what's up? Just go for uh, let's check for uh, the dough house.
28:11
We said we were going to use it on the first game. Yeah. It was you.
28:15
Mhm. And pink is Zap. Zap. Okay. All right. We said that. I said that. Black Rose. Sweet Spot. So Sweet Spot. I built that for like, if we were trading, there were twenty two to twenty. Yeah. So that oh, that's when the twenty to twenty four. Right then. Right then. Don't trade. Well, we can build that however we want. It's awesome. Sweet Spot.
28:39
It's fine. Yeah,
28:40
But we're building.
28:43
Yalls for you.
28:44
Okay, that's the one we made it because that's why this is very Porsche specific.
28:48
Yeah, yeah, it's perfect.
28:49
What is it? For like Lisa, this is we. You've already done months. Yeah, no, for sure. Yeah, I'm saying put a sweet spot in.
28:57
There of them being done. That's why I wanted this. So the cheat in the BMW one is that we get an FS lead from BMW for that. We don't get that. Yeah.
29:08
Yeah.
29:08
The FS leads come in at nine months. They're called FS leads two seven.
29:13
No, no, no, no. But it's what you're saying. Yeah. I mean, we get sixty point two ahead. If you put a sweet spot within a year or a year and a half or something, the leads turn in. Leads turn in. Yeah.
29:25
And that's why this one is valuable. Once I have this, he owns the market. He's always late. Is this saying eighteen month maturity detail? So, is this saying they're gonna mature within eighteen months? Is that what they mean by this?
29:45
Goddamn crackhead! Crackhead! Crackhead thing.
29:49
You see what I'm saying? Like eighteen month maturity. It says the lease maturity.
29:52
Contract day maturity date of the lease. Okay.
29:56
Okay. Sweet. Okay. On these all leases, you think? Final leases or end of leases? These are leases. Oh look!
30:07
Yeah, least number, least number. I might be thinking about it too much because the robot's gonna know. A robot? Yeah, my robot's smart though. It's Ada. I mean, come on, it's George's secretary. She's got to be good. You know.
30:25
That is out of this room, somehow. Yeah. Ada, you're a wonder. Giving you a raise.
30:32
Giving you.
30:34
A raise. So anyway, that's why she's called Ada. I even sent her a picture. Wait. Let's see. My this blue one. It's even more longer. Wait. Doesn't it look like George's? Whatever that actress's name is. Yeah, kind of does. Yeah. Yeah. It's really funny the fucking imagination they do. It's like give it a picture. Hey, make make yourself a bot for what the fuck? They don't fucking smoke pumpkin chili.
31:12
What the fuck? Wait, that's the meat up there. Yeah, yeah. Oh, they do. You never saw that before? No, never seen this. This looks like you give it chili like on a smoker. You do like a little wire cage on the top. Put the meat on it, and I guess it like drips.
31:26
That's funny. Last time, so we went to the West Baton Rouge Chili Competition a few years ago. We won. My friend goes every year, and he was like, " You need to come, dude." I was like, " All right, we'll come, whatever." I'm not really. I don't cook a lot of chili, so we went and we wanted, but we smoked pork shoulder and pork and and chuck, like a big beef roast. We diced. We we smoked it in chunks like this, and then diced it and smothered it down with the ground beef. So that that smoked ground beef is fucking awesome idea,
31:59
Dude. The one thing I would say. I don't make chili all the time. I make it. It's good. People like it.
32:06
Yeah, I barely ever make it. I make it like maybe once a year.
32:08
Chili. Like if I make a chili, it's because I got leftover brisket. Yeah,
32:12
I make brisket chili. It's because somebody gave me some some venison. Yeah, and I cut it up into little pieces. This, then, yeah, mix it with ground beef, and then like that chili is just simple.
32:25
That is pretty awesome.
32:35
You drop a touch of curry in there when you do it. A little bit of curry.
32:41
Oh yeah. Dude, we do those. We do the breakfast burritos for Lockyer House. Ah. Like, my kids make them. Like we all. That's what. It's like four or five grand a month in revenue. Some burritos. My kids are doing it. So anyway, we just we make we do. So you ever heard of Homeplace Pastures in Mississippi? Like really good beef. Peg, help board, awesome, cool farm, but we did breakfast sausage, in one like this breakfast sausage beef breakfast burrito, and then we do a beef. But this past week, and last week, we did curry beef in the burritos.
33:18
I love.
33:22
It so much. Dude, this is where it gets pretty cool, right here, man.
33:30
Oh, god, man.
33:31
Watch. So that little.
33:32
File. I was out last week, and then Jeff was out this week. No, didn't happen yesterday. It might have been turned in on Saturday when I was here. Okay. No work. Okay.
34:04
The one Jessica's a different.
34:06
Kind of dumb. The pink. The oldest one just goes. But it's the most stupid thing. We already have a check from you in the van on a wholesale, but she didn't have the draft. I'm like, check. What more do you need? Can you have him send me the draft? Sure. I'm not gonna fucking call the airport. You have the check. Figure it out, or better yet, you have Danny's number. Call him. What the hell are these?
34:41
You know what I mean? This whole thing is leases, right? No. Lease number. Lease number. Lease number. Lease number. It says lease number on all these, unless some of those are just loan numbers. It just didn't change the name. We call them. You know what I mean?
35:02
Or just a little small section. Oh, retail, sweet. All right,
35:07
Good. Nothing. Retails or leases. Morning. One. All right. Oh,
35:25
We can add this to the desktop. I mean, to that desk. Like it'll be added probably in an hour. Oh no shit. Yeah. It's like miracle shit. But we gotta come up with a better way of getting it to you. Like I wouldn't. You can't ask a ref to say, " Why can't you just email me that PDF?" Because it's just a PDF.
35:49
Yeah, but she's like, " I did it," and she hands it to me.
35:51
We just scan it and then you just scan it and email it to me. True.
35:56
That's probably that's where I can't actually email.
35:57
Is this not? Is this not in? Password board,
36:01
Someone. Okay. How often do you get this.
36:10
PCNA and PFS are two separate entities. Yeah. They do not communicate with each other at all. Let that sink in for a second. First of all, we'll we'll just let that sink in. PFS. They do not. Sync up at all because of privacy laws, quote unquote. Every other manufacturer, it is 100 accurate. There's not accurate. We have to go through direct, and we have to go through this, and we have to go through 17 systems to do something. DCS had two places.
36:55
Yeah, DCS is quick, man.
36:55
It's got all of it because the way that their their systems that. Don't really integrate with each other, even though they're the same fucking company, because technically they're two different. They don't consider they don't consider them a division. They consider them separate entities.
37:12
And they're not on paper. They're not a division. Yeah, they're completely separate. But the same thing over there. They just lump them into the software together.
37:19
Yeah. Because trust me, I always get that smart ass answer about that one because he's using the term omni-channel or omni channel. And they want everything to kind of be on the same page, and I go, I go, maybe. Why are you handing me this? Why can't you just do this? Well, because you know, and I go, well, aren't you all omni - channel? No, we aren't actually. Yeah. Oh, you're not part of it.
37:43
Got it. So you get one of these every month. Okay. Yeah, we just get one file a month. It's not a big deal, really. Kind of like your top one. It's fancy.
38:01
What's cool.
38:04
Too is these nerds built this to be fast threads. You know, it's only like a half a turn and it's tight. Yeah. I mean, yours does say the mouse on it.
38:14
Yeah, that's hundred. Oh, we paid extra for this, which we're on debt. Limited edition. Limited edition.
38:21
Our dreams do come true. Back in my day, we just drank out of the. Huh? I already had it here. How did that team come? Gosh, brother!
38:32
Where did you get your toolset for us? Amazon.
38:36
Okay. Where do you get everything?
38:38
Okay. T Mobile or Amazon?
38:39
T Mobile. Hey, Ryan. Hey, Carrera GT. Is that detailed? We go gassing up before that.
38:47
Sweet. Thank you. All right. Uh, I don't know what else. I'll say. Are there any other features? Well, I'll tell you what I'll do. I'll make a. I'll make these changes. Now, bring it.
38:59
I would like being able to see who like.
39:02
I'm going to import the whole customer file.
39:05
You're in a beta phase.
39:06
I'm going to import the whole customer file though, so that'll give you like, it essentially should have search ability and say show me all my nine eleven owners, all my payment owners, whatever.
39:15
No, say when we're looking at like the main page, yeah, showing us like the weeks of service customers in that page, just like somewhere, like it even says service advisor Alex have somewhere say salesperson Keller salesperson the manual. And.
39:29
That's just that data is in the customer file, but not in. But if so, essentially, when you're looking at that right now, what you're asking for is there if it's a lead. So like if I go important leads, all of today, so that's here for all this stuff. Like it should be. If it's not, then it's a fucking flaw.
39:50
Yeah, so but for remember has the lead?
39:52
Yeah,
39:53
So for for what it's in service, saying like the same exact thing, salesperson stuff.
39:58
Yeah. Once I import that customer data, we should have all that stuff. Yeah. As long as you like, if it exists in the customer file, it'll show like who sold them last, all that kind of crap, how they bought. We should have all that too.
40:11
I don't know how I did this. I sold you. You need to get better.
40:16
Dude, we got one that that we have that Edjy brand basis.
40:20
Edjy is incredible.
40:22
Dude, they're badass. It's a funny looking little thing too.
40:25
Drop one of my fingertips. You know,
40:27
Like it cuts like like.
40:29
Just just put your finger across it. It's it's like always smooth. Instead of having a filing like you're doing right now,
40:35
It's like it cuts like a knife, but like cuts like a really sharp knife.
40:38
Okay, and it's cheap. No shit.
40:40
Yeah.
40:41
Where you get from? They're made here too. They're made in the U. S. Well, it's a funny brand. It's like Edjy. But anyway,
40:50
Well, the problem I have is it's not necessary that it was recently only took one nail.
40:56
I yeah, I have on like I I don't know what I did, but it wasn't long, but it was like a little longer. Yeah, and I did something and I split.
41:04
Oh yeah, a split. Do you have a split that stays? I have a split that stays. Dude, it's been here twenty years.
41:11
No, this one doesn't stay. But the problem is how I split it. Yeah. It stopped like halfway down. It stopped like here. Oh no. And it kept catching every time I like put them in my pocket. So I had to like get a file and I had to like smooth it all the top. Then I have to keep clipping to keep it short and finally get it so that I don't keep snagging it. That's the issue.
41:32
This one is weird. It grows fine, but it has this spot, this funny little spot where it all split, and it's been doing it for fifteen, twenty years. So I have to keep it short, even shorter than the rest.
41:44
No, yeah, it's just more of a it's been doing it for a while. Oh, we got here pretty soon. I don't even know how far. Um,
41:52
Textor has discovered. All eyes on the scan. Cool. So did you the ones that aren't highlighted? Is that because you just didn't get to them yet?
42:01
The ones that aren't yet. Okay, we just kind of stopped because the other ones were too far out.
42:04
Well, and that's also very time - consuming way to try to run through that.
42:16
So anyway.
42:17
So that's what he does when it comes to doing. It's like, cut that bit, I split on something else, and now we're gonna. Followers will find, and then because if not that little piece will snag, like right there, and you can see where you can see how much more I got. It's almost done. You have the tiniest little piece left, dude. Dude, but it was longer. So I mean, that that's it. Just that little spot left. It's almost done. You guys, would you paint some nail clippers?
42:47
It's not. My wife bought them. Edjy. It's a funny little brand. Um, and it's like a little U.S. company, aren't they funny? But it works, bro. I mean, it cuts like a little scissor, instead of like kind of yeah. Sometimes you cut your nails, and it's like it's sort of just mashing the nail. That thing sharp is sharp, sharp, sharp. So anyway, I was building this. I'll keep working on this thing, and I'll kind of get it lined out where it's salesman facing. God damn son, is that expensive?
43:23
You got them deep, Walt Disney pockets, bro. Most of my pockets aren't deep. I went to Walt Disney. How's how's Thomas doing? Is he back in in action? Feeling good?
43:39
After his I was out last week.
43:41
Illness. Yeah, he was here last week. I know that. He wasn't here yet. Was he? Wasn't. Do you need me to fill in and get some pictures done, or is he good?
43:54
I'm serious.
43:54
I'll go get them done.
44:08
Yeah, I get sick all the time.