← Desk
dealers · 2026-08-25 · 3m06s

08-25 Meeting: Email Blast for Value Service Program

id e6025ec50868a3c9be31505925e1ecdbinferred

BHBMW Value Service email blast

Chris (parts manager; assists the service manager) asked Lance to email customers who qualify for Value Service — believed to be vehicles outside warranty. Brett wants the blast.

Lance will check with the JL team what is already running for Brian Harris BMW, then build a dedicated service offers email the same way sales offers emails are built — in addition to existing AMP campaigns. Proof to Chris; aim today or tomorrow for month-end.

Ada work order (spoken after the call): build the service-offers email for the Brian Harris BMW service offers page, stressing Value Service. Pull copy from the store service specials page. Telegram Lance if the direct link is needed.

Dest: dealers / bhbmw (inferred — rooftop + service email, not a named dest). Disposition: go — clear work order to draft the email, not park. Not sent: customer email stays in draft until Lance approves. Vendor-brief path: not taken. Informal service-email work order, not a GM vendor/demo meeting.

No device highlights on this take.
0:02
What's up, dude?
0:05
Text him back. Do what? I'm trying to text him Luke, but I'm not sure if I want to do it. I'm not sure if he's still.
0:13
Oh, Luke's not even. I'm not even sure he's awake anymore, man.
0:17
That's right. Abandoned Luke. What's up? For service for value service Yeah.
0:31
So I need to hit all of our customers that qualify for value service. So I believe it's anything right outside of warranty.
0:39
Yep, like basically almost, I think it's almost everything out of warranty, right? Yeah. Okay.
0:45
Wondering if that's an easy thing for you to do?
0:47
Yeah, yep what What's the what are we pushing just value service?
0:52
Value service specifically.
0:54
Okay, and I think I am already running that. But what we'll have to do is, I'll have to get let me get a. We'll get a message over to my JL guys, and we'll see what we're running for Brian Harris BMW specifically. Yeah,
1:11
I think Brett wants to do an email blast from when he says that I keep getting involved in the service bullshit man. Yeah,
1:17
Yeah, We can run an email like I could build a what we can do is build a specific service offers email. It goes out in addition to all of the like amp things we do right now. We do a lot of things with amp already, But I can build a service offers email the same way. I build a sales offers email for Brian Harris from W. So we can do that. Yeah,
1:42
Okay, alright. Yeah if we could if we could start getting that rolling, I would love it because yeah, uh I mean,
1:49
I got time to knock one out for the week. Probably. That'd be fantastic. Nice, you know, To have it go out today or tomorrow in time for the like kind of last, you know, close.
2:01
Yeah if if you could start getting something together, I'd be uh greatly appreciated sir.
2:06
Right. Let me let me see what I can do. I'll shoot you a proof probably won't take long. Thank you sir For sure, all right man Bye.
2:23
Ada, let's get this going. We need to build an email that is for Brian Harris BMW service offers page. You heard Chris and I talk; Chris is the parts manager, but he works as the kind of assistant to the service manager. So, Just want to build a email that's a service offers page for Brian Harris BMW. And it's going to be kind of stressing. The value service program. You should be able to find all you need on Brian Harris BMW's service specials page. Prompt me on Telegram, if you need me to ;, I can shoot you the link to that.